Redirecting Mail

USPS Mail

If you have received mail that does not belong to your department, has been misdelivered, or needs to be forwarded, attach the appropriate form from the list below to the mail and return it to the Postal Service.

Unable to Forward (UTF)

Use the Unable to Forward procedure if you do not have a forwarding address.

  • Use abbreviation UTF in black ink on the left side of the existing address
  • Do not cross out the address
  • Do not cross out the barcode
  • Attach a UTF Form PDF to the mail
  • Keep separate from the rest of your mail
  • Place in the mailroom for your USPS carrier

Loop Mail

If you have a forwarding address, use Loop Mail procedures for First-Class, Priority or Foreign Mail.

  • Leave the incorrect address unchanged
  • Handwrite the forwarding address to the right side of the old address
  • Draw a line through the barcode with a grease pencil
  • Attach a Loop Mail printout (.pdf) to the mail 
  • Keep separate from the rest of your mail
  • Place in the mailroom for your USPS carrier

Missorted Mail

If you have mail that is addressed correctly but has been delivered to your building by mistake, follow the procedures below.

  • Do not open the mail 
  • Do not mark the mail in any way
  • Attach a Mis-sorted Mail Form PDF  to the mail
  • Keep separate from the rest of your mail
  • Place in the mailroom for your USPS carrier

More information on returning and forwarding mail PDF.